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<div class="control-group ticket_section">
                     <label class=" required control-label cf_app_1308757-label " for="helpdesk_ticket_cf_app_1308757">Which app are you using?</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_app_1308757_60000122312" name="helpdesk_ticket[custom_field][cf_app_1308757]"><option value="">...</option>
<option value="Pixelmator Pro">Pixelmator Pro</option>
<option value="Photomator for Mac">Photomator for Mac</option>
<option value="Photomator for iPhone and iPad">Photomator for iPhone and iPad</option>
<option value="Pixelmator for iPhone and iPad">Pixelmator for iPhone and iPad</option>
<option value="Pixelmator Classic (Discontinued)">Pixelmator Classic (Discontinued)</option></select><div class="level_2"><label class="required">App Version</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_version26813_1308757_60000122312" name="helpdesk_ticket[custom_field][cf_version26813_1308757]"><option value="">...</option>
</select></div><div class="level_3"><label class="required">macOS/iOS Version</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_macosios_1308757_60000122312" name="helpdesk_ticket[custom_field][cf_macosios_1308757]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_app_1308757_60000122312').nested_select_tag({"data_tree":[["Pixelmator Pro","Pixelmator Pro",[["Latest Mac App Store version","Latest Mac App Store version",[["Latest macOS 14 version","Latest macOS 14 version"],["macOS 13","macOS 13"],["macOS 12","macOS 12"],["Earlier macOS version","Earlier macOS version"]]],["Earlier version","Earlier version",[["Latest macOS 14 version","Latest macOS 14 version"],["macOS 13","macOS 13"],["macOS 12","macOS 12"],["Earlier macOS version","Earlier macOS version"]]]]],["Photomator for Mac","Photomator for Mac",[["Latest Mac App Store version","Latest Mac App Store version",[["Latest macOS 14 version","Latest macOS 14 version"],["macOS 13","macOS 13"],["macOS 12","macOS 12"],["Earlier macOS version","Earlier macOS version"]]],["Earlier version","Earlier version",[["Latest macOS 14 version","Latest macOS 14 version"],["macOS 13","macOS 13"],["macOS 12","macOS 12"],["Earlier macOS version","Earlier macOS version"]]]]],["Photomator for iPhone and iPad","Photomator for iPhone and iPad",[["Latest App Store version","Latest App Store version",[["Latest iOS/iPadOS 17 version","Latest iOS/iPadOS 17 version"],["iOS/iPadOS 16","iOS/iPadOS 16"],["iOS/iPadOS 15","iOS/iPadOS 15"],["iOS/iPadOS 14","iOS/iPadOS 14"],["Earlier iOS/iPadOS version","Earlier iOS/iPadOS version"]]],["Earlier version","Earlier version",[["Latest iOS/iPadOS 17 version","Latest iOS/iPadOS 17 version"],["iOS/iPadOS 16","iOS/iPadOS 16"],["iOS/iPadOS 15","iOS/iPadOS 15"],["iOS/iPadOS 14","iOS/iPadOS 14"],["Earlier iOS/iPadOS version","Earlier iOS/iPadOS version"]]]]],["Pixelmator for iPhone and iPad","Pixelmator for iPhone and iPad",[["Latest App Store version","Latest App Store version",[["Latest iOS/iPadOS 17 version","Latest iOS/iPadOS 17 version"],["iOS/iPadOS 16","iOS/iPadOS 16"],["iOS/iPadOS 15","iOS/iPadOS 15"],["iOS/iPadOS 14","iOS/iPadOS 14"],["Earlier iOS/iPadOS version","Earlier iOS/iPadOS version"]]],["Earlier version","Earlier version",[["Latest iOS/iPadOS 17 version","Latest iOS/iPadOS 17 version"],["iOS/iPadOS 16","iOS/iPadOS 16"],["iOS/iPadOS 15","iOS/iPadOS 15"],["iOS/iPadOS 14","iOS/iPadOS 14"],["Earlier iOS/iPadOS version","Earlier iOS/iPadOS version"]]]]],["Pixelmator Classic (Discontinued)","Pixelmator Classic (Discontinued)",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"60000122312","subcategory_id":"helpdesk_ticket_custom_field_cf_version26813_1308757_60000122312","item_id":"helpdesk_ticket_custom_field_cf_macosios_1308757_60000122312"});
//]]>
</script>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_device_1308757-label " for="helpdesk_ticket_cf_device_1308757">What device are you using?</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_device_1308757_60000122312" name="helpdesk_ticket[custom_field][cf_device_1308757]"><option value="">...</option>
<option value="Mac">Mac</option>
<option value="iPhone">iPhone</option>
<option value="iPad">iPad</option>
<option value="N/A">N/A</option></select><div class="level_2"><label class="required">Which model is it specifically?</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_model_1308757_60000122312" name="helpdesk_ticket[custom_field][cf_model_1308757]"><option value="">...</option>
</select></div><div class="level_3"><label class="required">In which year was it manufactured? (Mac only)</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_os_version_1308757_60000122312" name="helpdesk_ticket[custom_field][cf_os_version_1308757]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_device_1308757_60000122312').nested_select_tag({"data_tree":[["Mac","Mac",[["MacBook Pro","MacBook Pro",[["Early 2023","Early 2023"],["Mid 2022","Mid 2022"],["Late 2021","Late 2021"],["Late 2020 (M1)","Late 2020 (M1)"],["Mid 2020 (Intel)","Mid 2020 (Intel)"],["Mid 2019","Mid 2019"],["Mid 2018","Mid 2018"],["Mid 2017","Mid 2017"],["Late 2016","Late 2016"],["Mid 2015","Mid 2015"],["Early 2015","Early 2015"],["Mid 2014","Mid 2014"],["Late 2013","Late 2013"],["Late 2012/Early 2013","Late 2012/Early 2013"],["Mid 2012","Mid 2012"],["Late 2011","Late 2011"],["Early 2011","Early 2011"],["Mid 2010","Mid 2010"],["Mid 2009","Mid 2009"],["Early 2009","Early 2009"],["My device isn't listed","My device isn't listed"]]],["MacBook Air","MacBook Air",[["Mid 2023","Mid 2023"],["Mid 2022","Mid 2022"],["Late 2020 (M1)","Late 2020 (M1)"],["Early 2020 (Intel)","Early 2020 (Intel)"],["Mid 2019","Mid 2019"],["Late 2018","Late 2018"],["Mid 2017","Mid 2017"],["Early 2015","Early 2015"],["Early 2014","Early 2014"],["Mid 2013","Mid 2013"],["Mid 2012","Mid 2012"],["Mid 2011","Mid 2011"],["Late 2010","Late 2010"],["Mid 2009","Mid 2009"],["Late 2008","Late 2008"],["Early 2008","Early 2008"],["My device isn't listed","My device isn't listed"]]],["MacBook","MacBook",[["Mid 2017","Mid 2017"],["Early 2016","Early 2016"],["Early 2015","Early 2015"]]],["Mac mini","Mac mini",[["Early 2023 (M2 Pro)","Early 2023 (M2 Pro)"],["Early 2023 (M2)","Early 2023 (M2)"],["Late 2020 (M1)","Late 2020 (M1)"],["Late 2018","Late 2018"],["Late 2014","Late 2014"],["Late 2012","Late 2012"],["Mid 211","Mid 211"],["Mid 2010","Mid 2010"],["My device isn't listed","My device isn't listed"]]],["iMac","iMac",[["2021 (M1)","2021 (M1)"],["Mid 2020","Mid 2020"],["Early 2019","Early 2019"],["Mid 2017","Mid 2017"],["Late 2015","Late 2015"],["Mid 2015","Mid 2015"],["Late 2014","Late 2014"],["Mid 2014","Mid 2014"],["Late 2013","Late 2013"],["Late 2012","Late 2012"],["Mid 2011","Mid 2011"],["Mid 2010","Mid 2010"],["Late 2009","Late 2009"],["Early 2009","Early 2009"],["Early 2008","Early 2008"],["Mid 2007","Mid 2007"],["My device isn't listed","My device isn't listed"]]],["iMac Pro","iMac Pro",[["2017","2017"]]],["Mac Pro","Mac Pro",[["Mid 2023","Mid 2023"],["Late 2019","Late 2019"],["Late 2013","Late 2013"],["Mid 2012","Mid 2012"],["Mid 2010","Mid 2010"],["Early 2009","Early 2009"],["Early 2008","Early 2008"],["Mid 2006","Mid 2006"],["2023","2023"]]],["Mac Studio","Mac Studio",[["Mid 2023","Mid 2023"],["2022 (M1)","2022 (M1)"]]]]],["iPhone","iPhone",[["iPhone 15 Pro Max","iPhone 15 Pro Max",[]],["iPhone 15 Pro","iPhone 15 Pro",[]],["iPhone 15","iPhone 15",[]],["iPhone 14 Pro Max","iPhone 14 Pro Max",[]],["iPhone 14 Pro","iPhone 14 Pro",[]],["iPhone 14","iPhone 14",[]],["iPhone 13","iPhone 13",[]],["iPhone 12","iPhone 12",[]],["iPhone 11","iPhone 11",[]],["iPhone SE (2020)","iPhone SE (2020)",[]],["My device isn't listed","My device isn't listed",[]]]],["iPad","iPad",[["iPad Pro 12.9-inch (6th generation)","iPad Pro 12.9-inch (6th generation)",[]],["iPad Pro 11-inch (4th generation)","iPad Pro 11-inch (4th generation)",[]],["iPad Air (5th generation)","iPad Air (5th generation)",[]],["iPad (10th generation)","iPad (10th generation)",[]],["iPad (9th generation)","iPad (9th generation)",[]],["iPad mini (6th generation)","iPad mini (6th generation)",[]],["My device isn't listed","My device isn't listed",[]]]],["N/A","N/A",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"60000122312","subcategory_id":"helpdesk_ticket_custom_field_cf_model_1308757_60000122312","item_id":"helpdesk_ticket_custom_field_cf_os_version_1308757_60000122312"});
//]]>
</script>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_app_1308757-label " for="helpdesk_ticket_cf_app_1308757">Which app are you using?</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_app_1308757_60000122313" name="helpdesk_ticket[custom_field][cf_app_1308757]"><option value="">...</option>
<option value="Pixelmator Pro">Pixelmator Pro</option>
<option value="Photomator for Mac">Photomator for Mac</option>
<option value="Photomator for iPhone and iPad">Photomator for iPhone and iPad</option>
<option value="Pixelmator for iPhone and iPad">Pixelmator for iPhone and iPad</option>
<option value="Pixelmator Classic (Discontinued)">Pixelmator Classic (Discontinued)</option></select><div class="level_2"><label class="required">App Version</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_version26813_1308757_60000122313" name="helpdesk_ticket[custom_field][cf_version26813_1308757]"><option value="">...</option>
</select></div><div class="level_3"><label class="required">macOS/iOS Version</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_macosios_1308757_60000122313" name="helpdesk_ticket[custom_field][cf_macosios_1308757]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_app_1308757_60000122313').nested_select_tag({"data_tree":[["Pixelmator Pro","Pixelmator Pro",[["Latest Mac App Store version","Latest Mac App Store version",[["Latest macOS 14 version","Latest macOS 14 version"],["macOS 13","macOS 13"],["macOS 12","macOS 12"],["Earlier macOS version","Earlier macOS version"]]],["Earlier version","Earlier version",[["Latest macOS 14 version","Latest macOS 14 version"],["macOS 13","macOS 13"],["macOS 12","macOS 12"],["Earlier macOS version","Earlier macOS version"]]]]],["Photomator for Mac","Photomator for Mac",[["Latest Mac App Store version","Latest Mac App Store version",[["Latest macOS 14 version","Latest macOS 14 version"],["macOS 13","macOS 13"],["macOS 12","macOS 12"],["Earlier macOS version","Earlier macOS version"]]],["Earlier version","Earlier version",[["Latest macOS 14 version","Latest macOS 14 version"],["macOS 13","macOS 13"],["macOS 12","macOS 12"],["Earlier macOS version","Earlier macOS version"]]]]],["Photomator for iPhone and iPad","Photomator for iPhone and iPad",[["Latest App Store version","Latest App Store version",[["Latest iOS/iPadOS 17 version","Latest iOS/iPadOS 17 version"],["iOS/iPadOS 16","iOS/iPadOS 16"],["iOS/iPadOS 15","iOS/iPadOS 15"],["iOS/iPadOS 14","iOS/iPadOS 14"],["Earlier iOS/iPadOS version","Earlier iOS/iPadOS version"]]],["Earlier version","Earlier version",[["Latest iOS/iPadOS 17 version","Latest iOS/iPadOS 17 version"],["iOS/iPadOS 16","iOS/iPadOS 16"],["iOS/iPadOS 15","iOS/iPadOS 15"],["iOS/iPadOS 14","iOS/iPadOS 14"],["Earlier iOS/iPadOS version","Earlier iOS/iPadOS version"]]]]],["Pixelmator for iPhone and iPad","Pixelmator for iPhone and iPad",[["Latest App Store version","Latest App Store version",[["Latest iOS/iPadOS 17 version","Latest iOS/iPadOS 17 version"],["iOS/iPadOS 16","iOS/iPadOS 16"],["iOS/iPadOS 15","iOS/iPadOS 15"],["iOS/iPadOS 14","iOS/iPadOS 14"],["Earlier iOS/iPadOS version","Earlier iOS/iPadOS version"]]],["Earlier version","Earlier version",[["Latest iOS/iPadOS 17 version","Latest iOS/iPadOS 17 version"],["iOS/iPadOS 16","iOS/iPadOS 16"],["iOS/iPadOS 15","iOS/iPadOS 15"],["iOS/iPadOS 14","iOS/iPadOS 14"],["Earlier iOS/iPadOS version","Earlier iOS/iPadOS version"]]]]],["Pixelmator Classic (Discontinued)","Pixelmator Classic (Discontinued)",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"60000122313","subcategory_id":"helpdesk_ticket_custom_field_cf_version26813_1308757_60000122313","item_id":"helpdesk_ticket_custom_field_cf_macosios_1308757_60000122313"});
//]]>
</script>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_device_1308757-label " for="helpdesk_ticket_cf_device_1308757">What device are you using?</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_device_1308757_60000122313" name="helpdesk_ticket[custom_field][cf_device_1308757]"><option value="">...</option>
<option value="Mac">Mac</option>
<option value="iPhone">iPhone</option>
<option value="iPad">iPad</option>
<option value="N/A">N/A</option></select><div class="level_2"><label class="required">Which model is it specifically?</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_model_1308757_60000122313" name="helpdesk_ticket[custom_field][cf_model_1308757]"><option value="">...</option>
</select></div><div class="level_3"><label class="required">In which year was it manufactured? (Mac only)</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_os_version_1308757_60000122313" name="helpdesk_ticket[custom_field][cf_os_version_1308757]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_device_1308757_60000122313').nested_select_tag({"data_tree":[["Mac","Mac",[["MacBook Pro","MacBook Pro",[["Early 2023","Early 2023"],["Mid 2022","Mid 2022"],["Late 2021","Late 2021"],["Late 2020 (M1)","Late 2020 (M1)"],["Mid 2020 (Intel)","Mid 2020 (Intel)"],["Mid 2019","Mid 2019"],["Mid 2018","Mid 2018"],["Mid 2017","Mid 2017"],["Late 2016","Late 2016"],["Mid 2015","Mid 2015"],["Early 2015","Early 2015"],["Mid 2014","Mid 2014"],["Late 2013","Late 2013"],["Late 2012/Early 2013","Late 2012/Early 2013"],["Mid 2012","Mid 2012"],["Late 2011","Late 2011"],["Early 2011","Early 2011"],["Mid 2010","Mid 2010"],["Mid 2009","Mid 2009"],["Early 2009","Early 2009"],["My device isn't listed","My device isn't listed"]]],["MacBook Air","MacBook Air",[["Mid 2023","Mid 2023"],["Mid 2022","Mid 2022"],["Late 2020 (M1)","Late 2020 (M1)"],["Early 2020 (Intel)","Early 2020 (Intel)"],["Mid 2019","Mid 2019"],["Late 2018","Late 2018"],["Mid 2017","Mid 2017"],["Early 2015","Early 2015"],["Early 2014","Early 2014"],["Mid 2013","Mid 2013"],["Mid 2012","Mid 2012"],["Mid 2011","Mid 2011"],["Late 2010","Late 2010"],["Mid 2009","Mid 2009"],["Late 2008","Late 2008"],["Early 2008","Early 2008"],["My device isn't listed","My device isn't listed"]]],["MacBook","MacBook",[["Mid 2017","Mid 2017"],["Early 2016","Early 2016"],["Early 2015","Early 2015"]]],["Mac mini","Mac mini",[["Early 2023 (M2 Pro)","Early 2023 (M2 Pro)"],["Early 2023 (M2)","Early 2023 (M2)"],["Late 2020 (M1)","Late 2020 (M1)"],["Late 2018","Late 2018"],["Late 2014","Late 2014"],["Late 2012","Late 2012"],["Mid 211","Mid 211"],["Mid 2010","Mid 2010"],["My device isn't listed","My device isn't listed"]]],["iMac","iMac",[["2021 (M1)","2021 (M1)"],["Mid 2020","Mid 2020"],["Early 2019","Early 2019"],["Mid 2017","Mid 2017"],["Late 2015","Late 2015"],["Mid 2015","Mid 2015"],["Late 2014","Late 2014"],["Mid 2014","Mid 2014"],["Late 2013","Late 2013"],["Late 2012","Late 2012"],["Mid 2011","Mid 2011"],["Mid 2010","Mid 2010"],["Late 2009","Late 2009"],["Early 2009","Early 2009"],["Early 2008","Early 2008"],["Mid 2007","Mid 2007"],["My device isn't listed","My device isn't listed"]]],["iMac Pro","iMac Pro",[["2017","2017"]]],["Mac Pro","Mac Pro",[["Mid 2023","Mid 2023"],["Late 2019","Late 2019"],["Late 2013","Late 2013"],["Mid 2012","Mid 2012"],["Mid 2010","Mid 2010"],["Early 2009","Early 2009"],["Early 2008","Early 2008"],["Mid 2006","Mid 2006"],["2023","2023"]]],["Mac Studio","Mac Studio",[["Mid 2023","Mid 2023"],["2022 (M1)","2022 (M1)"]]]]],["iPhone","iPhone",[["iPhone 15 Pro Max","iPhone 15 Pro Max",[]],["iPhone 15 Pro","iPhone 15 Pro",[]],["iPhone 15","iPhone 15",[]],["iPhone 14 Pro Max","iPhone 14 Pro Max",[]],["iPhone 14 Pro","iPhone 14 Pro",[]],["iPhone 14","iPhone 14",[]],["iPhone 13","iPhone 13",[]],["iPhone 12","iPhone 12",[]],["iPhone 11","iPhone 11",[]],["iPhone SE (2020)","iPhone SE (2020)",[]],["My device isn't listed","My device isn't listed",[]]]],["iPad","iPad",[["iPad Pro 12.9-inch (6th generation)","iPad Pro 12.9-inch (6th generation)",[]],["iPad Pro 11-inch (4th generation)","iPad Pro 11-inch (4th generation)",[]],["iPad Air (5th generation)","iPad Air (5th generation)",[]],["iPad (10th generation)","iPad (10th generation)",[]],["iPad (9th generation)","iPad (9th generation)",[]],["iPad mini (6th generation)","iPad mini (6th generation)",[]],["My device isn't listed","My device isn't listed",[]]]],["N/A","N/A",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"60000122313","subcategory_id":"helpdesk_ticket_custom_field_cf_model_1308757_60000122313","item_id":"helpdesk_ticket_custom_field_cf_os_version_1308757_60000122313"});
//]]>
</script>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_app889044_1308757-label " for="helpdesk_ticket_cf_app889044_1308757">Which app are you using?</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_app889044_1308757_60000740606" name="helpdesk_ticket[custom_field][cf_app889044_1308757]"><option value="">...</option>
<option value="Pixelmator Pro">Pixelmator Pro</option>
<option value="Photomator">Photomator</option>
<option value="Pixelmator for iPhone and iPad">Pixelmator for iPhone and iPad</option>
<option value="Pixelmator Classic (Discontinued)">Pixelmator Classic (Discontinued)</option></select><div class="level_2"><label class="required">Device</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_platform_1308757_60000740606" name="helpdesk_ticket[custom_field][cf_platform_1308757]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_app889044_1308757_60000740606').nested_select_tag({"data_tree":[["Pixelmator Pro","Pixelmator Pro",[]],["Photomator","Photomator",[["Mac","Mac",[]],["iPhone or iPad","iPhone or iPad",[]]]],["Pixelmator for iPhone and iPad","Pixelmator for iPhone and iPad",[]],["Pixelmator Classic (Discontinued)","Pixelmator Classic (Discontinued)",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"60000740606","subcategory_id":"helpdesk_ticket_custom_field_cf_platform_1308757_60000740606"});
//]]>
</script>
            </div> 
                  </div>

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