This article explains how to find your iPad specs and Pixelmator for iOS version.

Step 1

Find your iPad specs.

To find your iPad specs, tap Settings on your Home screen or the Dock. In the General settings, tap About. 

Step 2

Take a screenshot of your iPad specs.

To take a screenshot, press the top button and the volume up button at the same time, then quickly release both buttons.

Step 3

Find your Pixelmator version.

In the Settings app, scroll the sidebar on the left to find Pixelmator, then take a screenshot of the Pixelmator settings window.

Step 5

Send the screenshots to us.

Once you have both screenshots in your Photos library, attach them to your email to us along with any other relevant information, such as a crash report.