This article explains how to find your iPad specs and Pixelmator Photo version.

1. Find your iPad specs

To find your iPad specs, tap Settings on your Home screen or the Dock. In the General settings, tap About.

2. Take a screenshot of your iPad specs

To take a screenshot, press the top button and the volume up button at the same time, then quickly release both buttons.

3. Find your Pixelmator Photo version

In the Settings app, scroll the sidebar on the left to find Pixelmator Photo.

4. Take a screenshot of your Pixelmator Photo version

To take a screenshot, press the top button and the volume up button at the same time, then quickly release both buttons.

5. Send the screenshots to us

Once you have both screenshots in your Photos library, attach them to your email to us along with any other relevant information, such as a crash report.