This article explains how to find your iPad specs and Pixelmator Photo version.

Step 1

Find your iPad specs.

To find your iPad specs, tap Settings on your Home screen or the Dock. In the General settings, tap About.


Step 2

Take a screenshot of your iPad specs.

To take a screenshot, press the top button and the volume up button at the same time, then quickly release both buttons.

Step 3

Find your Pixelmator Photo version.

In the Settings app, scroll the sidebar on the left to find Pixelmator Photo, then take a screenshot of the Pixelmator Photo settings window.

Step 5

Send the screenshots to us.

Once you have both screenshots in your Photos library, attach them to your email to us along with any other relevant information, such as a crash report.