This article explains how to collect a log using the Console. A log is useful when something goes wrong with an application — for example, it stops responding or something disappears — but it doesn't quit unexpectedly.
1. Quit Pixelmator Classic
If Pixelmator is open, quit the application. To do that, choose Pixelmator > Quit Pixelmator from the menu bar at the top of your screen.
2. Open Spotlight
To open Spotlight, click the magnifying glass icon in the upper-right corner of the menu bar, or press Command-Space from any app.
3. Find the Console
After opening Spotlight, type the word 'Console' and press the Return key.
4. Open Pixelmator Classic and reproduce the issue
Once you've opened the Console, open Pixelmator Classic and go through the steps that previously caused the issue to occur.
5. Find Pixelmator logs in the Console
In the upper-right corner of the Console, type the word 'Pixelmator' into the search field and press the Return key.
6. Select the logs
Click the first result to select it. Then, choose Edit > Select All and Edit > Copy.
7. Paste the logs into a text file
Once you have saved the logs, email the TextEdit file to us at support@pixelmator.com along with any other relevant information, such as a crash report.