This article explains how to find your Mac specs and Pixelmator version.
Find your Mac specs.
To find your Mac specs, click the Apple menu () in the upper-left corner of the menu bar, then choose About This Mac.
Take a screenshot of your Mac specs.
To take a screenshot, press the Command-Shift-4 keyboard shortcut, press the spacebar, then click the About This Mac window. The screenshot will be be automatically saved to your desktop.
Find your Pixelmator version.
To find your Pixelmator version, open Pixelmator, click the Pixelmator menu at the top of your screen, and choose About Pixelmator.
Take a screenshot of your Pixelmator version.
To take a screenshot, press the Command-Shift-4 keyboard shortcut, press the spacebar, then click the About Pixelmator window.
Send the screenshots to us.
Once you have both screenshots on your desktop, attach them to your email to us along with any other relevant information, such as a crash report.