This article explains how to find your Mac specs and Pixelmator version.


Step 1


Find your Mac specs.

To find your Mac specs, click the Apple menu () in the upper-left corner of the menu bar, then choose About This Mac.



Step 2


Take a screenshot of your Mac specs.

To take a screenshot, press the Command-Shift-4 keyboard shortcut, press the spacebar, then click the About This Mac window. The screenshot will be be automatically saved to your desktop.



Step 3


Find your Pixelmator version.

To find your Pixelmator version, open Pixelmator, click the Pixelmator menu at the top of your screen, and choose About Pixelmator.



Step 4


Take a screenshot of your Pixelmator version.

To take a screenshot, press the Command-Shift-4 keyboard shortcut, press the spacebar, then click the About Pixelmator window.


Step 5


Send the screenshots to us.

Once you have both screenshots on your desktop, attach them to your email to us along with any other relevant information, such as a crash report.